Support

Stuck? Let's get you dictating again.

Most questions have a quick answer in the setup guides. Start there or jump straight to troubleshooting — and if you're still stuck, write to us. betterflo runs on your device by default, so most fixes are settings on your own phone.

The betterflo download screen showing setup progress states
Common issues

A quick look before you write in

The handful of things people hit most often, and where each one is solved.

  • The floating mic bubble won’t appear or won’t type

    It needs two permissions — “display over other apps” and the accessibility service. The setup guide checks both and walks through what’s missing.

    Enable the floating mic →
  • betterflo isn’t in my keyboard list

    Prefer the keyboard route? You have to turn it on in Android’s keyboard settings first, then select it — the same two steps as any third-party keyboard.

    Enable the keyboard →
  • Dictation won’t insert into an app

    A permission is on but text isn’t landing in a particular field. The troubleshooting guide walks through why, and what to try.

    Open troubleshooting →
  • A language model bundle won’t download

    Some languages fetch a one-time model over Wi-Fi. Check your connection and retry — the languages page covers the download step.

    About languages →
  • The mic isn’t picking up my voice

    Usually a mic-permission prompt that needs granting, or another app holding the mic. The troubleshooting guide has the checklist.

    Open troubleshooting →
  • Dictation pauses on my budget phone

    Usually Android’s own battery optimization pausing background apps, not a betterflo setting. The troubleshooting guide covers how to exempt it so the floating mic and keyboard keep running.

    Open troubleshooting →
Help guides

Set it up, and fix what isn’t working.

Every guide, in the order most people need them.

Tester program

Already writing up a problem?

Send it as a report instead. It reaches the person who can change the code, you get an answer from them, and reports we can act on earn the perk.

You sendReports we can act on

What you said, what came out, and the phone you said it on — sent as you hit them, not saved up.

You get12 months of Pro, free

From the day Pro launches, as a Google Play promo code sent to your inbox.

Still stuck?

Write to us

We’re a small team and we read everything. To help us help you fast, include your phone model, Android version, the app you were dictating into, and what you expected vs. what happened.

Get it on Google Play

Support inbox

mobilebytesensei@gmail.com

We’re a small team, so replies aren’t instant — but a person reads every message. Include the details above and you’ll usually hear back within a few days.